Trend Watch: Manpower crisis for the hospitality and tourism industries will drive growth in tech & digitalisation

Sep 19, 2022 | News, Travel & Hospitality


As we evaluate what are the key challenges facing the tourism and hospitality industries, one major issue pops up – and that is the scarcity of manpower across all sectors including hotels, restaurants, airlines and tourism attractions. 

This new crisis will pose a hurdle to the recovery of tourism across Southeast Asia. For now, key technology gaps are in the areas of Digitisation, AI and Automation to help solve the labour shortage crisis.  


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